"IMPORTANT NOTE OF TERMS & CONDITIONS"
Terms & Conditions - General Policy:
The World Journey.com will not be responsible for third party services i.e. transport or hotel. Transporter will be responsible for the travel delay, and hotels will be for the hospitality.
The World Journey.com will not be responsible for ensuring safety of your personal belongings or documents.
If any promise is done for your package and also written in your package vouchers but not provided you the same at that time then we assure you to compensate for the services or inconvenience.We request to all our customers to take all the details in written through our official site: The World Journey.com .
The World Journey.com offers night basis packages. Last day is only for check-out as per the policy of the hotel.
The World Journey.com will not be responsible for any stay in the hotel unless you have any written documents with you that are provided by us.
The World Journey.com will not be responsible for any services and star rating of the hotel. Because we recommend the hotel through customer reviews and rating placed on the internet by customers and also by our previous customers’ experience.
All our customers are requested to go through reviews and photos of the hotel before making any booking with the hotel. So that there will not be any inconvenience to you at the time of your holidays. You will have a great and enjoyable vacations.
Some hotels normally asks for the non-refundable deposit at the time of booking. Please check with us regarding the refund policy for the same.
We request our customer for pay some amount for the booking confirmation. All other can be paid after receiving booking conformation. Hotel check-in time: 02:00 PM
Hotel Check-out time 10:00 AM – 12:00PM
International hotel breakfast time 7:30 AM – 10:00 AM
Early check-in and late check-out will be as per the availability of rooms depends on Hotel. This can be charged additionally. The World Journey.com will not be responsible for any additional charges charged by hotel for early check-in or late check-out. In case of any delay or cancellation of flight, customer can missed the opportunity of sight-seeing. The World Journey.com will not refund any amount for this. All these terms and conditions are governs by tour operations. No employee of the company can modify this.
Check in time at hotel is 12:00 noon.(Early check in is subject to availability) & Check out time of the hotel is 10:00. We may reschedule the sightseeing days subject to weather conditions for ensuring smooth execution of tours. We shall not be responsible for any cancellation of cabs or buses due to bad weather & are not liable for it. Though Hill Station has been witnessing huge tourist growth but the facilities of Hotel, Services, Aids etc, available here cannot be matched to those available in the cities and other developed destinations. Hotels in Hill Station are categorized on the basis of location, Services and costing and not as per Star Categorization i.e.; 1*, 2*, 3* and so on. We may have to re-schedule the sightseeing days due to closing of any monument during that particular day as to ensure smooth execution of tours. Extra cost would be applicable for any unforeseen event.
We would be delighted to plan your holiday and confirm your reservation depending upon the availability from the hotels/ airlines at the time of making payments.
Early check-in or late check -out is subject to availability and may be chargeable by the hotel. In case of non availability of hotels, similar category of hotels will be provided. No refund in case of natural calamity like-weather, road conditions, the physical ability of the participants etc. Rates are subject to change in case of any changes in airport taxes, hotel rates, transport rates, government taxes or entrance fees. Booking with incorrect passenger age may incur penalty at a later stage. Any incidental and other expenses which are not specified in the Inclusions. Additional / personal use of vehicle will be chargeable. Any extra excursions or sightseeing apart from the above specified itinerary. Any damages caused to the hotel rooms / coach during your stay, shall be payable by the Clients and the Company will not be liable for the same. In case, any of the sightseeing schedules is missed due to delays caused by the client or bad weather condition or disaster , the same will not be refunded to the client under any circumstances.
Our vehicle will not be allowed in those area where Union vehicle used for covering the sightseeing. This extra charge has to be paid by the guests directly.
A transfer from one tour to another of the originally booked tour will be treated as a cancellation on that tour, thereby attracting the cancellation charges as stated in these terms and a fresh booking on another. We will not be responsible or liable in case of theft or robbery. The tour cost does not include the costs towards the insurance. We hope the above information is as per your requirement and helps you plan your holiday with www.theworldjourney.com . Should you require any further assistance or details, please feel free to call or e-mail.
Customers are requested to carry the valid photo ID proof and the hard copy of complete voucher provided by The World Journey.com to present the hotel & avail the services through booking.
If you don’t present vouchers at the hotel while check-in, hotel can deny your booking & not allowed you to check-in the Hotel. will not be responsible for any inconvenience.
The World Journey.com will provide you the similar hotel in case of mentioned hotel is overbooked.
Kindly avoid being over drunk by intake of hard drinks during the flight to avoid any inconvenience during your arrival & Immigration. Any increase in the taxes will be paid by the customer.
If you make payment online through then 2.5% transaction charges will be charged of the total booking amount. In case of cancellation of booking The World Journey will not be responsible for the refund of transaction amount. There will be 6% transaction charges for the customer making payments through American Express card. This will also be non-refundable.
There is possibility if increasing in rates due to gap between quotation and actual time of booking. In this case, increased amount would be collected from the customers. We request you to book your package immediately so that there will not be any issue regarding the rates. All the confirmation will be considered after receiving the payment for the booking.
You can deposit cash payments in our bank account or pay through credit card. If The World Journey .com will not receive any amount from the customer then booking will automatically be cancelled.
The World Journey com will not be responsible for any compensation if the company or the customer are forced to cancel the booking due to any outside uncontrolled situation. .
POINTS TO REMEMBER:
The visa should be valid for minimum 6 months to the date of returning. Payment will not be refundable in some cases; especially group packages will not be refunded after booking confirmation. Booking for more visitors, cancellation charges will be applicable depending on the total cost of the package or up to the hotel, supplier and transport.